If for some reason you would like to enquire about replacement, return or refund, please don’t hesitate to send us a message or email info@blackwolfcandles.com.au
- Return shipping costs are unfortunately not covered
- Unfortunately we cannot accept returns and refunds for change of mind, as our products are made to order
- Products must include all original contents of your package (including lids, tags, etc.)
- We will ask you to supply photographs of any claims (damage, etc.) before issuing a replacement product
- In the event of a refund, you will receive funds via your original payment method
- Original shipping costs are non-refundable